This is the MediaShop "Download Link Recovery" view. It's a good idea to provide one of these somewhere on your site so that your customers can use it to recover their download links without having to contact you.

If you have purchased a product from us and lost your download link, just enter the email address you used to purchase the item and the link will be emailed to you. You must enter the exact same email address that you gave to PayPal. This only works for unexpired links.